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  • Writer's pictureDivesh Kumar

The Importance of Having a CCTV Annual Maintenance Contract (AMC)

CCTV AMC, or Closed-Circuit Television Annual Maintenance Contract, holds significant importance for both businesses and individuals relying on surveillance systems. Here are several reasons why:

  1. System Reliability: Regular maintenance ensures that CCTV systems are functioning optimally. It includes checking for any hardware or software issues, adjusting cameras for optimal positioning and focus, and ensuring all components are working correctly. This helps prevent unexpected failures and ensures continuous surveillance coverage.

  2. Security Assurance: Effective surveillance is critical for security purposes. A well-maintained CCTV system reduces the risk of blind spots or malfunctions that could compromise security. By detecting and addressing issues early, an AMC helps maintain a high level of security for the premises.

  3. Legal Compliance: In many places, businesses are required by law to have functional surveillance systems, especially in sensitive areas like banks, government buildings, or retail stores. Regular maintenance ensures that the CCTV system meets legal requirements and provides admissible evidence in case of any incidents.

  4. Cost Savings: While it may seem like an additional expense, investing in an AMC can actually save money in the long run. Regular maintenance helps prevent major breakdowns that could require costly repairs or replacements. It also extends the lifespan of CCTV equipment, reducing the frequency of upgrades.

  5. Peace of Mind: Knowing that your surveillance system is regularly checked and maintained provides peace of mind. It ensures that the system is ready to capture any incidents or events effectively, giving users confidence in the security of their property or assets.

  6. Technical Expertise: Professional maintenance service providers have the technical expertise and experience to identify and address potential issues efficiently. They can also offer advice on system upgrades or enhancements to improve performance and security.

In essence, CCTV AMC is essential for ensuring the reliability, security, and longevity of surveillance systems, offering peace of mind and compliance with legal requirements while potentially saving costs in the long term.

Annual Maintenance Contract (AMC) for CCTV Surveillance System (Non-Comprehensive type ) 

1.     Period of Contract: The contract is valid for one year from the date of signing of memorandum of understanding (MOU) on AMC. This may be renewed Annual subject to rendering of satisfactory service & fulfilling the term & conditions.

2.     Payment Term: For all AMC, payment will be made Annually / Bi-annually as Advance basis.

3.     AMC Includes: The AMC cost includes the traveling cost and Maintenance of the CCTV Surveillance System includes 4-12 * schedule Visits (Un-Limited in-case of break down) to the site for Camera Visibility Test, DVR / NVR Recording Test, DVR / NVR Settings Verification, and Disk Error Check. Services and Connectors are the part of AMC. We provide stand-by CCTV on best effort basis even in Non-Comprehensive AMC.

4.     AMC not Includes: Physical Damage to any part of systems (damaged caused either by your staff, or any other person except our authorized staff will result In termination of warranty). Part replacement are not the part of Non-Comprehensive AMC. Password Reset, Relocation of products and Data Back-up services are on chargeable basis.

5.     Service Tax: The AMC cost excludes service tax charged by State or Central Govt. for rendering this type of service.

6.     Working Hours: The maintenance work shall normally be done during working hours of the customer. However, in case of emergency maintenance may have to be done beyond office hours and even on holidays prior arrangement through proper communication should be worked out in all cases by the servicing agencies.

7.     Final Authority: The final authority for payments will be Head of the Organization offering the AMC. 

Rates & Charges:

1.     Minimum AMC Amount starts from Rs. 7500/- for one location. It varies as per total number of camera setup available with client.

To Know more about CCTV AMC please contact us at help@secureserviceplus.com / secureserviceplus@gmail.com or +91-9902670055 ( Mr. Divesh Kumar).



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